Shipping policy
Where we ship
We ship within the United States only, including PO boxes and APO/FPO addresses. We do not ship internationally. For bulk or club orders outside the US, contact us and we will see what we can do.
Processing time
Every product is printed and packed at our shop in the United States. In-stock items ship within 1 to 2 business days. Made-to-order and personalized items ship within 1 to 3 business days. We process orders Monday through Friday.
Shipping rates and delivery
Shipping is calculated at checkout based on your address and package size, using USPS or UPS. Products marked with free shipping ship free within the US via USPS Ground Advantage. Typical transit time is 2 to 5 business days after your order ships. You will receive a tracking number by email as soon as your label is created.
Address changes
Need to change your shipping address? Message us before your order ships and we will update it. Once a package is on its way we cannot redirect it.
Delivered but not received
Check your tracking details carefully. Packages are sometimes delivered to a PO box on file or left with a neighbor or building office, and carriers occasionally mark a package delivered a day early. If it has not turned up within 2 business days, message us and we will investigate with the carrier.
Delays in transit
Packages can sit at a regional carrier facility for several days. If your tracking has not updated in more than a week, message us and we will open an inquiry. Contacting your local post office also helps, since they can often locate a package faster than we can.
Damaged in transit
If your package arrives damaged, message us with photos of the item and the packaging and we will send a replacement.